01
Organisation
Your activity, the teams involved and the main users.
First conversation
Start with what concerns you now
A short message with context, risk and timing is enough. We can then define a useful scope.
Useful information
Provide context without writing a full specification
These four elements are usually enough to orient the first conversation.
02
Situation
What works, what is blocked and for how long.
03
Risk
The business, financial, human or regulatory impact.
04
Timing
The actual date and what happens if it is missed.
Possible formats
Match the engagement to the uncertainty
The first deliverable may be a diagnosis, an architectural decision or one deployed capability.
Focused
Targeted diagnosis
Establish cause, impact and options without committing to a full rebuild.
Project
Design and delivery
Turn a defined need into versioned, verifiable steps.
Ongoing
Technical partnership
Maintain system coherence across changes and incidents.
Direct contact
jonathan@dhn.one
You can write in French or English. Confidential information can move to an appropriate channel after the first contact.