01 — Stabilise
Understand before replacing
Review flows, technical debt, extensions, permissions, scheduled jobs and incidents to separate what should be repaired, retained or rebuilt.
CiviCRM consulting, integration and development
Evolve CiviCRM without putting operations at risk
Architecture, migrations, integrations and custom extensions that connect the database to the way your teams actually work.
The CRM never stands alone
Work at the right point in the system
CiviCRM touches the website, payments, communications, events and data quality. The work starts with those dependencies, not with a feature list.
02 — Connect
Reconnect the journeys
Drupal or WordPress, forms, payments, accounting and business tools are connected to an explicit source of truth and controllable rules.
03 — Extend
Build without lock-in
Focused extensions, APIs and reusable components extend CiviCRM while respecting its data model, upgrade path and your team’s capabilities.
One chain of accountability
Readable flows from screen to reconciliation
Every interaction should be explainable: who acted, which data changed, which service responded and how the team can take control again.
Payments
Collect and reconcile
HelloAsso, SumUp, Stripe and other providers connected to contributions, memberships, registrations and receipts.
Communication
Send, receive, consent
Email, SMS, replies, preferences and campaigns governed with their CRM context.
Field operations
Register and welcome
Events, sessions, waiting lists, access control, passes and offline workflows.
Data
Qualify and retrieve
Normalisation, enrichment, search and migrations with explicit provenance and recovery rules.
Approach
Deliver a system people can still understand tomorrow
Scope, evidence and limitations remain visible. Production delivery does not mark the end of the system’s intelligibility.
01
Frame
Map users, data, dependencies, risks and success criteria.
02
Prove
Test the critical path with representative data and constraints.
03
Deliver
Version, migrate, observe and plan rollback without hiding trade-offs.
04
Transfer
Document decisions and give teams controls suited to their role.
Starting point
Your current difficulty is enough to begin
An incident, a migration, a payment that will not reconcile or a journey that has become opaque already provides a useful scope for discussion.